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TOPICS

Create Rapport with Persuasive Communication

  • Establish connection with people from different backgrounds
  • Bring out more agreeable responses
  • Create trust in 10 minutes
  • Invisible persuasion secrets
  • Draw others towards you

Managing Change: A Balancing Act

  • Fearing the unknown
  • Uncertainty about new people and systems
  • Embrace the Change Challenge

Eliminating Fear and Shyness

  • Focus outwards
  • Good preparation
  • Project the right signals
  • Concentrate on making others feel at ease
  • Manage anxiety

Taking Charge of Health – Dispelling the Myths about Diabetes Mellitus

  • Diabetes is not a sugar problem
  • Disease prevention
  • Can Diabetes affect your life and your work performance?

Different Strokes for Different People

  • Understand that people are not difficult
  • Lack an appropriate communication style
  • Avoid ineffective communication
  • Effect of negative experiences
  • Use DISC as a tool
  • Doreen Hung, Principal Admin Executive

    Topics covered were relevant to one’s life at home and workplace. Great to attend this Summit

    Doreen Hung, Principal Admin Executive
    Land Transport Authority
  • Selvasegeri Ramadas, Personal Assistant

    Topics were useful, relevant, informative and enriching. Will apply what I learnt at my workplace and personal life

    Selvasegeri Ramadas, Personal Assistant
    Defence Science & Technology Agency
  • Halimah Bte Osman, Manager

    Very interesting and very interactive with lots of fun. One of the best trainings that I have attended. Will look forward to attend another session if given the opportunity to do so.

    Halimah Bte Osman, Manager
    Ultrafine Hi-Tec (S) Pte Ltd
  • Esther Kan, Executive Assistant to CEO

    Clear, precise, useful tips which I’ll surely practise moving forward. I am impressed by the speaker’s ability to help us with our daily duties, how we are able to incorporate what we’ve learned in our job. I feel more confident and my self-esteem has much improved.

    Esther Kan, Executive Assistant to CEO
    Sentosa Development Corporation
  • Kelly Yeong, Personal Assistant

    Well organised, interesting and relevant

    Kelly Yeong, Personal Assistant
    Insolvency & Public Trustee Office, Ministry of Law
  • Goh Geok Leng, Associate

    Speakers and topics presented were very interesting and self-motivating

    Goh Geok Leng, Associate
    DBS Bank Ltd
  • Serene Ong, HR/Admin Officer

    Speakers and topics presented were very interesting and self-motivating

    Serene Ong, HR/Admin Officer
    DP Consultants Pte Ltd
  • Ng Geok Mui, Management Officer

    Speakers were professional and entertaining and the experiences shared by the speakers will help me in my daily work routine

    Ng Geok Mui, Management Officer
    Maritime & Port Authority of Singapore
  • Angie Lim, Senior Executive Secretary

    Great Programme! I had a great time at the Summit

    Angie Lim, Senior Executive Secretary
    Prudential Assurance
  • Eunice Chen, Corporate Service Officer

    It was a wonderful experience

    Eunice Chen, Corporate Service Officer
    Civil Aviation Authority of Singapore
  • Joanne Fong, Personal Secretary

    It has a wide range of topics that capture your attention throughout. Excellent speakers who kept me awake, sharing practical tips

    Joanne Fong, Personal Secretary
    SingTel
  • Annie Ho, Personal Assistant

    Topics are very appropriate for PAs in their daily work. Trainers are very professional

    Annie Ho, Personal Assistant
    Immigration & Checkpoints Authority
  • Sharon Kuah, Personal Assistant

    The speakers are very good and the topics are interesting. I truly enjoyed myself

    Sharon Kuah, Personal Assistant
    SMRT Corporation Ltd
  • Rabiah M. Shariff, Principal Project Administrative Executive

    Awesome! Thank you so much for making me feel ‘special’. At work we get lost in routines, would love to come again

    Rabiah M. Shariff, Principal Project Administrative Executive
    Land Transport Authority
  • Faridah Gulam, Admin Executive
    It is a good Summit. Learnt a lot from the speakers.
    Faridah Gulam, Admin Executive
    Singapore Institute of Management Technology
  • Diana Zhuo, Office Manager
    Topics were relevant and helpful and easily applicable to work.
    Diana Zhuo, Office Manager
    IPSOS
  • Vasantahra, Principal Project Admin Executive
    All topics covered were relevant to our work.
    Vasantahra, Principal Project Admin Executive
    Land Transport Authority
  • Florence Lee En Lew, Personal Assistant
    Very beneficial and encouraging - applicable to my everyday work duties.
    Florence Lee En Lew, Personal Assistant
    Ministry of Transport
  • Jennifer Tan, Senior Secretary
    Enjoyable event with various topics that are relevant to us every year. Always feels great attending this and to be out of office a day to attend.
    Jennifer Tan, Senior Secretary
    Dimension Data Asia Pacific Pte Ltd
  • Rejiny Das, Senior Executive
    Most definitely!!! Experienced & knowledgeable speakers! A big thank you to Fortress Intelligence for organising an excellent event!
    Rejiny Das, Senior Executive
    Singapore General Hospital
  • Betty Wong, Personal Assistant
    I'm satisfied with Fortress Intelligence Summit. Topics cover varied interesting subjects which are delivered very well by qualified speakers.
    Betty Wong, Personal Assistant
    Ministry of Trade & Industry
  • Kate Lee, Assistant Manager / Personal Assistant
    The Summit exceeds my expectation with well created content and it is very entertaining. To the organisers, Fortress Intelligence, you have my special 'Likes'!
    Kate Lee, Assistant Manager / Personal Assistant
    SIMTech
  • Tan Sinye, Administrative Executive
    Awesome experience with Fortress Intelligence. Enjoyed myself at the summit. Will practice what I have learnt at the Summit
    Tan Sinye, Administrative Executive
    MINDEF

SPEAKERS

tylus

Tylus Lim, Founder & Master Trainer

TycoonBrain Training Resources

Tylus founded TycoonBrain Training Resources and is a results-optimising strategist/advisor to organisations spanning over 30 different industries. He has guided both employers and employees in uncovering hidden opportunities and breakthrough ideas that result in significant increase in profit margins and improvement in management.

prasanna

Prasanna Nair, Communications Strategist & Trainer

Prasanna has a unique blend of experiences over 30 years in communications, training and general management in the public and private sectors. She has extensive hands-on knowledge in internal and external communication, change management, crisis management and leadership training. As an independent consultant, Prasanna also provides strategic consulting.

ben

Dr. Ben Ng, Consultant Endocrinologist

Arden Endocrinology Specialist Clinic, Mount Elizabeth Novena

Dr. Ng graduated from Queens University Belfast and obtained his post graduate training from the United Kingdom. He is one of the few endocrinologists in Singapore with dual accreditation in both internal medicine and endocrinology. He has a special interest in diabetes and energy metabolism. He speaks regularly at local and international conferences and has been featured on radio and TV.

kelvin

Kelvin Tan, Co-Founder & Master Trainer

Speech Academy Asia

Kelvin was formerly a top sales lead and has trained dynamic sales teams and headed the MICE division education sales team of Singapore’s largest public listed media company. He has trained international sales directors and managers in the area of influencing with charisma, many of whom are well-known sales practitioners. He is also a professional singer and actor and his performances were shown at the Arts House and at events like the “No Smoking Campaign in Sentosa”.

caroline

Caroline Josephine Dawson, Director & Master Trainer

Caroline Dawson International

Caroline is a highly sought-after speaker in communications and management. She is an experienced consultant in skilled learning and continuing development. As a journalist and editor, her articles have been published in feature and management journals.

Registration

For registration, please download and complete the registration form and send it back to us via email to registration@fortressintelligence.com.sg or attach and submit it through this website. Thank you.

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Contact

We would love to hear from you. Do let us know if you have any comments/feedback or queries about this summit or if you would like to come onboard and be one of our sponsors. Thank you.


Fortress Intelligence Pte Ltd
10 Anson Road
#34-11 International Plaza
Singapore 079903

Telephone: +65 6334 8311
Fax: +65 6334 8511

www.fortressintelligence.com.sg


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